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DogPACT Testimonials

Natalie Reusch and Boxie

BoxieBoxie and I had a fabulous weekend˘above all expectations.  She got 7 1/2 Q's out of 9, all at the Elite level.   She got her Standard Elite title and her Gambler's Elite title and 45  points towards that ATCH championship title, if we should live so long.   (Of course, we had to give up one run to the "zoomies," and the last run  of the weekend she was over Standard Course Time by 4/10's of a second,  therefore the 5-point Q.  We were both exhausted.)  She placed  fourth in the "High in Trial" competition for the Elite level, which I thought  was pretty amazing against all those ATCH Aussies.
 
Ordinarily, I  would go into "brag" mode.  However, this time I think it is more  appropriate to go into "Thank You, Terry" mode  I know that we owe our  success directly to you and your instruction.  Many people at the trial  noticed and commented on the "different style."  Positional cues and the  box work that you have been stressing in class made all the difference; the  Jumpers courses were a breeze because of them (we got 3 Qs in jumpers).  
 
So THANK YOU, TERRY.  The success was yours.  Best  thing we ever did was to sign up for your class.


Margaret Petracca and Kesha

Terry has opened my eyes to SO MUCH concerning agility and my 4-legged teammate!
When I first entered into the sport of agility with my All-American dog, Kesha, I found myself becoming more and more frustrated because she just didn't "catch on" fast enough for my agenda. If we didn't qualify or place at a trial, I was miserable and very disappointed in myself and my dog. I constantly compared myself to all my friends, who always seemed to be doing so much better than me. And agility stopped being fun.

Thanks to Terry Long and her positive approach to agility training, I realized that my frustrations, my unreasonable expectations, and even my negative body language, were helping to "shut down" my sensitive dog, who was trying her very best to please me. If agility wasn't fun for me during that time, what must it have been like for poor Kesha?
Terry also helped me to see agility as a team sport with my four-legged partner. 99.9% of the mistakes made on the field were my mistakes, mainly because I wasn't communicating clearly enough to my dog. With this new mind-set, along with Terry's excellent training techniques, Kesha and I improved so much. We have an awesome bond now, and we understand each other out there! And, yes, the ribbons and titles followed, all just at the right times!

Nowadays, trials are fun (with lots of work thrown in, too), with or without ribbons. And the best prize of all is spending all that wonderful time with my loyal and loving friend, Kesha.

P.S. Well we finally did it! Kesha and I earned our Novice Gambler’s title yesterday! We placed first out of 20 dogs. I still can’t believe that one. Thanks again for all your help. You stress gamblers so much in class, and I know Kesha and I owe a lot of our title to you!!!!


Margaret Dobos (Agility mom to Kate and Vista)

Terry Long has been instrumental in training my daughter Kate to train her canine companions in the sport of dog agility. Terry’s knowledge of canine behavior and training techniques, as well as her ability to communicate those techniques successfully, has given Kate and her dogs an amazing foundation for a long and successful partnership in the field of agility. Terry treats every dog/owner/handler team with sensitivity toward the needs specifically of that particular canine/human relationship. I honestly don't know what we would do without Terry's expertise!

P.S. I just wanted to send a personal note to thank you for helping Kate out this weekend. I think strategy is definitely her weak suit (and unreasonable expectations for Vista too soon!) so you really helped her at the trial on Sunday. Thanks for being such a great trainer. . . the judge was so impressed with them....and most of that is your direct involvement in their relationship, bringing them together as a team. Kate loves agility and that is really because you have set such a great example.


Sue Nettleton and Toby

Toby, Poodle/TerrierOur entire relationship with Toby changed after consulting Terry for some behavior problems. With those behavior problems behind us, we decided to see how Toby did at agility. I had absolutely no experience, or really much idea, of what agility entailed. We just had the clicker training that we learned from Terry when she worked with Toby privately. I just knew that my dog needed more exercise, and we needed to do more together. I was very nervous before our first class. I was afraid it would be an embarrassing failure. No way! Terry and the other members of the class made us feel most welcome. We discovered a new problem – Toby was somewhat aggressive toward the other dogs. I thought we would be asked to leave. However, with her usual professionalism, Terry instructed me on how to handle Toby’s misbehavior. It worked wonders.
We have been in the agility class for about a year. We both look forward to Tuesday as our favorite night of the week. Toby has been unofficially voted “most improved” in the class. I am amazed at the way he can handle a course. I am even more amazed that I am able to do this with him.

P.S. Toby ….


Maryanne Dell and Fly

I have to tell you, Nikki [Myers] is great. She's got a good eye -- sees some really good places where people can improve, many of them subtle. And she's given me some wonderful tips.


Mercedes, Pit bull

Rambunctiousness

Mercedes, PitbullThank you so much for your session today with Mercedes and me. You were able to recreate every behavioral issue I have experienced with her. There have been times when she's been so calm that I was afraid maybe she wouldn't act up for you, but after seeing you work with her, I can see I didn't need to worry about that. It takes very little to get her revved up.

Thank you also for recognizing that with all of her little "issues" she is an incredibly sweet dog.  Despite 15 incredibly stressful months at the shelter, she has so much love to give and, when calm, loves nothing more than to sit still and be stroked.

Best of all, at least for today, was the SoftTouch Harness. OH MY GOSH, what a treat our walk was tonight!!!  I have tried to do what Dave showed me, turning directions, etc., and there were days where it worked, but it was never without some sort of struggle. She walked by my side like an angel. I could feel the walk was less stressful for her too. She got tired because of the exercise, not from the tugging and pulling. What an unbelievable lifesaver. I can't wait until tomorrow morning. I'm still wondering if it's too good to be true.

Thanks again.  I really hope I can make a difference for Mercedes.

Michele Burling
Rossmoor, CA

From the same foster parent of the young, rambunctious pit bull—her note to the rescue organization (reprinted with permission):

“… However, we have several issues with her behavior and training that obviously needed to be addressed. I am working with Terry Long for this.  She spent two hours with Mercedes last week. It was amazing watching her evaluation. She would explain what she was doing in her interactions with Mercedes, what she was looking for in terms of a reaction, etc., etc.  Needless to say, in certain situations when Mercedes is not allowed to do what she wants, her frustration level is about one second before she reacts - and quite vigorously at times.

Terry has provided me with some excellent tools for dealing with some of these behaviors. I have several handouts and was given many opportunities to have Terry show me what to do when Mercedes misbehaves. One of these, sadly for Mercedes, is a time-out. I just have to laugh at the idea of it. There's poor Mercedes, no TV, no video games, no phone, sitting in a time-out looking so forlorn. However, once she visibly calms down and indicates her frenzy is over, then she is released. This has been quite effective and is just one of many things I am learning in dealing with Mercedes.

I am just so impressed with Terry's skill in dealing with Mercedes, and I appreciate so much having something concrete to fall back on when Mercedes acts a certain way.

Michele Burling
Rossmoor, CA


Sophie, Husky/German Shepherd Mix

Separation Anxiety/Sound Phobia

Sophie, Husky/Shepherd MixTerry Long's training was invaluable to our family. She exceeded every claim made in her advertising. I especially appreciated the "gentle" aspect of her training. It is clear that she truly loves and respects dogs and that she has a deep understanding of their owners, as well.

We have two dogs. Our older dog Sophie was seven years old when suddenly, and without warning, she developed a severe case of separation anxiety. The problem started out slowly and quickly became extreme. The damage she did to our home and the suffering she was going through was extensive. 

Separation Anxiety/Sound Phobia DamageOver a six-month period Sophie had destroyed all the screens to the windows in the backyard. She destroyed a wooden door, a wood-framed screen door, and most of the window frames with her teeth and nails. She tore off large chunks of wood from doorframes and broke glass. She even ripped apart a heavy aluminum screen protector.

At its worst point friends and family, many of them dog lovers themselves, were suggesting we consider the ultimate solution of having the Sophie put down. I deferred to Terry's expertise and made her promise me that if she ever felt Sophie was suffering too deeply, she would know what was best. I put my entire trust in Terry's assessment of the situation. Terry provided me with the skills and training to emotionally cope with the trauma and more importantly, to help Sophie with her anxiety attacks. Sophie is no longer tearing up our home and she is aging gracefully.

Terry became a lifeline for our family. Her training even informally extended to our young child so even she could be a part of the solution. Sophie is better and we are all better dog owners because of the training and education provided by Terry Long.

Viki Yamashita
Long Beach, CA.


Rex, Beagle

Resource Guarding

Approximately a year and a half ago, we received our beagle Rex as a "gift" from our son and daughter-in-law. He had been turned over to a beagle rescue by another family and came to us with several problems such as dislike of most visitors; snatching; growling and biting if we tried to take anything from him; bolting; lunging /growling at gardeners, bicyclists, strollers, etc. 

Terry's positive training techniques utilizing clicker training and simple commands and management of the environment have helped us tremendously in making Rex a much better behaved dog. Here are a few examples:  He rarely snatches now, but if he does, he either drops the object on his own or immediately responds to the command "Drop It."  He no longer tries to bolt out the front door and responds to a hand on the doorknob by immediately sitting on an area rug several feet away from the front door. On gardener days we try to managing his environment by closing shades and practicing training exercises with him.

Karen and Jack James
Long Beach, CA


Greta, Munsterlander

Separation Anxiety


Terry helped me out a bunch. I picked my 4-month-old Large Munsterlander, Greta, up at LAX in the middle of the night. She had a cut on her face from the crate and flight, she had giardia, and she had separation anxiety and fear of strangers. After two days of hearing Greta crying, my 12-year-old lab and I wondered if we had made a mistake. My vet gave me Terry's name and we had an appointment ASAP. 

Greta, MunsterlanderTerry gave me exercises to do with Greta to try and help the separation anxiety and fear of strangers and to get her so that she wasn't so afraid of her crate. She also helped me with some basic obedience drills and clicker training.  Armed with lots of information and Terry's guidance, I worked with Greta religiously. Greta is now 22 months old and, although we continue working on separation anxiety and her fear of some things, she has really come a long way. She is much more outgoing and approachable and she will let me tie her to the fence to walk an agility course in class without crying. She also loves sleeping in her crate.

When Greta had to have surgery on her foot and had to be contained for 8 weeks (I was really afraid of the separation anxiety increasing), Terry reassured me by giving me suggestions and information to re-look at. We made it through that trying time.  We take agility and Rally Obedience classes and it's been very positive thanks to Terry's foundation work. Greta even passed all of the CGC portions of the test that had anything to do with strangers interacting with her (she only made 2 of the 3 minutes alone with a stranger before becoming worried; something to continue working on). I was so proud of her for doing so well with strangers. 

I have and will continue to recommend Terry to anyone needing assistance with their dog.  

Shannon Gillespie
Long Beach, CA


Toby, Poodle/Terrier mix

Separation Anxiety/Sound Phobia

I have had the privilege to have Terry Long work with my dog, Toby, as both a behavioral trainer and an agility instructor.  What a difference she has made in our lives. Toby is an extremely high-energy dog. One terrible New Year’s Eve we left him home. A neighbor decided to set off fireworks in our absence. Toby became terrified, and our 16-inch dog scaled our 6-foot fence. After that night, Toby escaped from the yard on a regular basis.  He always stayed by the house, but we were terrified that we would lose him. We needed help, and Terry Long was recommended to us by our veterinarian. 

At that very first appointment, she sat down with us and listened to our concerns, which were really more than just the escapes. Together, with her expertise guiding the way, we planned a course of action for working with Toby. In six short sessions, Toby was staying home more regularly and was a much more pleasant pet with which to coexist. We were all happier. Within a short time after that, the disappearances ceased altogether. 

Sue and Rich Nettleton
Westminster, CA


Maizie, Golden Retriever

Leash Manners with other Dogs

Terry, just a note to let you know how much I am enjoying our sessions!! I haven't really had a chance to let you know how much I really do appreciate your wonderful training!! Where I thought I had nowhere to turn, I now know there is hope!!! Where I felt tremendously overwhelmed, I now have you. . . who tells me we will take it one step at a time and reach our goal. After each session I feel soooo much better! Thank You! Cheryl McBride

P.S.I have a good story to tell about MaiZie. We were at Rush Park just walking around.  There is one house that has a dog that rushes the fence and usually triggers MaiZie to react in some way. As we approached the house, I held perfectly still to see what Mz would do. She was aroused and started to lunge, but stopped herself and looked up at me.  I was still perfectly quiet, and she went behind me automatically. I gave her most of the bag of cookies that I then got out of my bag! On the second time around I did the same thing. She stopped, looked at the fence (he was barking), then looked at me, then went behind me, and nudged my hand.  I gave her the rest of the bag of cookies that were in my bag!!!!  Thought you would love this one. I had said nothing and no hand signals or anything!!!  YEAH!!!

Cheryl McBride
Garden Grove, CA


Otis, Chinese Crested

Resource Guarding

Terry, as you know, today was our last of our six-pack training sessions for my Chinese Crested puppy, Otis. When we first contacted you several weeks ago,   Otis was developing into a problematic dog, with signs of aggression, object guarding, and an inability to walk on a leash without "gulping" everything on the ground,  including a fish hook. It was becoming frustrating for my wife, Otis, and myself.

I contacted you after Otis became aggressive toward a dog groomer. I was unsure what to do and how to do it to correct Otis' problems as this was our first puppy in almost 17 years. You were able to observe these behaviors on your first visit and developed a written plan to address each of my concerns.

Each session brought immediate results, all for the positive!  Otis' aggression has been replaced with a loving and curious dog.  With your explanations and exercises, Otis is now able to walk on the leash and actually enjoys the walks.  You were able to help me understand the dog's behaviors and we have been able to manage the object guarding.

There is no doubt that DogPact has made a total and complete difference in our lives. Otis is now much more confident and as a result, his initial "bad" behaviors have disappeared or have been minimized.  I have total confidence that as he grows, he will develop into a great dog.

I strongly recommend your company to other dog owners that have behavior and training issues. Terry was able to train us to train Otis, and showed that we all could learn and form a strong foundation for a healthy and happy life!

Ben Lerner
Signal Hill, CA


Ella, Portuguese Water Dog/Terrier Mix

Fear Aggression

Ella
Tonight Ella and I were out walking and came upon a kitty who had just been hit by a car.  I located the owner and when we parted, she threw her arms around me and hugged me.  There was a time when Ella surely would have lunged at and likely bitten the woman, but not tonight.  She did nothing.  And as we walked away it hit me...........  my girl sure has come a long way.

Just wanted to share and say thank you again. 

Diane Kinder
San Pedro

 


Schroeder, Pointer/Border Collie mix

Dog-dog aggression, on leash

SchroederAndy, Schroeder and I just returned from our first visit to the dog park and felt the need to tell you once again – thank you.

Schroeder behaved like a perfect gentleman, which was a wonderful sight to see! It is so great to think of how much Schroeder has learned since we adopted him such a short time ago. He went from being a dog that could barely look at another dog without becoming unglued to a dog that can freely play with others.

SchroderWhen we adopted Schroeder (formerly “Zippy”), the spcaLA told us that he couldn’t be in the presence of other dogs and could not go to dog parks or the dog beach—ever. While we took their direction seriously, we secretly hoped that this wouldn’t be the case; with your training and instruction our hopes did in fact come true.

With your guidance, we now have a dog that we can walk with no concerns of being aggressive towards others; a dog we can take on vacation without worry; and a dog that can run, chase and jump with other dogs.

You have helped us so much and Schroeder is now happier and more confident. We love him dearly and are thrilled that he is having a fun, safe life.

Please feel free to give out our name and number to any prospective clients; your services were extremely valuable to us.  

Best regards,
Stacey Fancher

 

Toby, Terrier/Poodle

My greatest delight is in Terry Long’s training methods. Most of the dog training I have experienced has been negative. Terry’s methods are entirely positive. There are no loud noises, hitting with a paper, shouting, or shaming. Rather she praises and rewards the desired behavior and does not reward undesirable behavior. It has worked like magic with my dog.

Terry’s strengths are listening to the pet owners concerns, her vast knowledge about animal behavior and motivation, patience with both pets and pet owners, her calm assurance, and her positive attitude. She is highly professional and enormously skilled. Terry continues to keep her knowledge current through seminars, ongoing training, and reading. She is an amazing woman and an incredible trainer. I cannot recommend Terry Long highly enough in both the area of life/obedience training and agility.

Sue Nettleton


Rosebud, Portugese Water Dog

Rose Bud and Chris
What a remarkable and gratifying experience to be taught the method of clicker training by Terry Long!!! Our 8-week-old puppy was headstrong and taking over the house. It was not being the enjoyable experience we had expected. Terry taught us how to solve all that annoying and destructive behavior that untrained pups and dogs are just going to do. Now we not only have a dog that is a well-mannered loving companion, but we have the tools and understanding to solve any future problems. The best part is that we can do this in a gentle way and at the same time be effective. That nasty choke chain is gone forever and our lovely dog is beyond all expectations as a family member.

Chris Duthie

 


Maggie, Standard Poodle

Thanks for being so good at what you do! We have a great pup thanks to your training. Awesome!!! “Terry, you are really the best!!!”

Estee Edwards


Ruby, Maltese

It had been many years since I had lived with a dog when Ruby Tallulah came into my life. Since she was a brand new puppy, I was apprehensive even about the most basic training methods I thought I remembered. I purchased several books but still didn't feel comfortable. I picked up Terry's business card at Go Dogs Go, a pet groomer, and talked to a friend of mine, Karen, about private lessons for Maggie, her dog, and Ruby. As it turns out, another friend of mine, Linda, knew Terry and recommended her highly. Karen and I called Terry and set up an interview. She was so cordial and easy to talk to that we immediately knew we would learn quite a bit from her. As the lessons progressed, we decided that it was Karen and I getting the training … our dogs knew what to do all along. I was most impressed with the manner in which the lessons are organized whereby one behavior builds on another. I learned that dogs like to learn new things as long as you make it fun for them. I enjoyed the experience, received very good instruction, but Ruby still laughs at me when I mess up.

Tish Bustos


Elvis, Yellow Lab

Elvis is a Lab, and he was a puppy … do we need to say another thing?! He was jumping all over visitors, he was chewing the house down, and he was unable to walk on a leash without ripping out our shoulders. With Terry's help, we used operant conditioning, and positive reinforcement with Elvis, and we modified our interactions and reactions with him as well. He is now 2 1/2, a trim 90 lbs, and we can leave him home alone (he only eats his bones or toys), he does not assault visitors (no matter how happy he is to see them), and we can successfully take him for pleasant walks. While we were training with Terry, we adopted a stray dog, Sydney, who was a young puppy with a lot of needs. She was very shy with strangers, and she was a very fearful dog. After working with Terry, we have learned to make what was fearful to her, friendly and fun. She is a much more outgoing dog, and very friendly as well.

Elizabeth Edwards


Katie, Chihauhau

Thank you so much for the session with you on Wednesday. I now have a much better understanding of the clicker. Your handouts are wonderful and your demo was fantastic. I especially thank you for the help with her barking. Katie thanks you too!

Beth Byrne


Lucky, Border Collie

We learned so much in seven weeks. The positive results we have seen using the clicker is far more advanced than our other dogs who went through the ‘old fashioned’ obedience classes. We see results faster using the clicker. It also helps with the confidence level of the dog.

Holly Sjogren


Milo, 7-month male yellow Labrador

Having had a dog that did a [public] Parks class, as well as private training, I thought this class was perfect for Milo. Expectations were in line with his abilities at this age. Thanks for a good experience!

Krista Leaders


Oliver, Cocker Spaniel

Oliver
Gila changed my limited concept of what trust in a relationship with a dog can be. Oliver and I are having a great time out exploring our world. Gila had great, practical solutions and creative, fun ideas for activities. She was very sensitive to and worked with my physical limitations.

Thanks!

Karl Snider


Madison (Yellow Lab) and Mercedes (Pit Bull)

Mercedes and MadisonI just wanted to thank you again for all your expertise in evaluating Madison & Mercedes and their playtime yesterday. It was like having a translator interpreting a foreign language. So amazing!!  I understand dogs have signals to each other, but I also understand not all dogs interpret them correctly or give the signals that are appropriate in any given circumstance.  I’m also very aware that at the human level I don’t necessarily know what they’re saying to each other. This is where my discomfort comes in. Should I step in?  Is what they’re doing normal?  What are the signs it’s escalating?  And on and on.  That is why I really wanted you to come evalu | Puppy Class  ate their play. I needed a professional to give me that solid feedback so I would know if what I was watching was okay or not – and if it wasn’t, what should I do? It’s funny. This morning Madison was playing with her play group at the park, and she was running and running with one of the dogs. All of a sudden, she stopped running, started sniffing the ground, moving in the opposite direction, and I thought, “Hey, I know what that means.”  Pretty cool. 

Read more ...

Michele Fieldson

The Deppe family had previously adopted a dog whose aggression caused them to return him to the shelter where they adopted him. Understandably nervous about adopting another dog after that heartbreaking experience, they contacted DogPACT about pre-adoption counseling. They had found another dog at a local shelter and asked if he could be evaluated by DogPACT before they made the final decision to adopt him. Terry Long, CPDT-KA, conducted the evaluation with the permission of the shelter, and the Deppe’s were elated to find that he passed with flying colors. Here is their story.

Bandit“Bandit is doing GREAT!!! John and I love him so much and more than once have looked at each other and said that the money we spent on the training and your help picking such a wonderful dog was the best money we have ever spent on anything.

We are so happy with Bandit. He has adjusted Banditvery well to us and his home. He runs with us and has the best personality ever. He is good around children, and we have no problems with him running out the garage anymore, either. He has learned the difference in the sound each garage door makes so he knows which garage is “his”.

BandditHe walks great with us. We don’t need the Gentle Leader anymore. He has stopped pulling and walks right beside us. We have taught him a few tricks and would like to start teaching him more. We just recently taught him to bring his food dish to us and do a trick before he gets fed. So, needless to say, we are extremely in love with Bandit and can’t thank you enough. John and I learned so much from you and have recommended you to a few of our friends.”

Kat and John Deppe
Long Beach, CA
March 27th, 2006



Out of the goodness of their hearts, a family adopted a dog in need from another family. Unfortunately, that dog shows signs of aggression toward people visiting their home and, finally, their young child. They set up an appointment with Terry Long, CPDT-KA, for an evaluation and Terry outlined an extensive management and behavior modification program for them, but cautioned them about keeping the dog because of the risk to their daughter. They decided to relinquish the dog to a reputable rescue organization and look for a more appropriate dog for their family.

The happy ending …

RoscoeI just have to tell you and Terry ... we adopted a dog from the shelter last week. While he is larger than we wanted (50+ pounds), we are quite happy with him. We took Terry's advice and found a VERY overly social dog! He is super-super loving and pretty smart. We think he is a shephard mix of some sort, approximately 3 years old.

When we first met him, he rolled over with his front paws spread just ready for a belly rub. He gave lost of kisses, too! In just one week, we've used Terry's handouts/techniques to crate train, teach him a new name, and sit. I took him to the dog park yesterday and he came almost every time I called his name. He is awesome!

RoscoeHis only problem is that he jumps up on people and furniture. We are using Terry's techniques to teach him not to do that, so we'll see how it goes. If necessary, we will contact and setup a session with Terry but, hopefully, we will be able to correct this behavior … not that we wouldn't want to see Terry :-).

Anyways, I just wanted to share this story of our new family member. Terry really did help us find the right dog even though she wasn't there with us to pick him out.

Thank you both so much!”

Yvette and John Brahy
Long Beach, CA
November, 2009

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